I am writing you SECOND time as there was no response on my first inquiry.. your item which I have received doesnt turn on.. I want details how to get refund or item exchange!..

Dear friend, i am sorry so late to reply you

i think it may just the systme problem

i will provide the link to you so that you can download the firmware

plz kindly let me know your order NO.

email me : sales02@flydolphin.com

i will response you with quickly

B/R

vicki